Tuesday, January 28, 2020
Types of Communication Barriers
Types of Communication Barriers Communication is the process of transferring information and meaning between senders and receivers using one or more written, oral, visual or electronic channels. The essence of communication is sharing-providing data, information and insights in an exchange that benefits both you and the people whom you are communicating (Bovee and Thill, Excellence in Business Communication, Ninth Edition, 2011). Effective communication helps businesses in numerous ways. These benefits include: Stronger decision making based on reliable, timely information. Faster problem solving- less time is spent on understanding problems and more time is spent on creating solutions. Communication barriers can interfere with or block the message you are trying to send. Managers should: Recognise the barriers to communication which prevent messages being sent and received successfully Develop communication skills to overcome these barriers. Types of communication barriers There are many different factors that can create barriers to effective communication. Language barriers Language barriers occur when people do not speak the same language, or do not have the same level of ability in a language. However, barriers can also occur when people are speaking the same language. Sometimes barriers occur when we use inappropriate levels of language (too formal or informal) or we use jargon or slang which is not understood by one or more of the people communicating. Often the situation in which the conversation is taking place, and whether or not people have prior experience of the matter being discussed, can also contribute to such barriers being formed. Overcoming language barriers Remember that preparation is an important part of communication. Think about: who you are communicating with what their language needs may be. Using visuals (photographs, drawings, diagrams and so on) can help to overcome language barriers as can using appropriate non-verbal communication. Be aware, however, that different situations and different cultures (including workplace cultures) have varying interpretations of non-verbal communication. What is acceptable in one culture may be offensive in another. What is clear to you may not be clear to others: a nod for ââ¬Ëyesââ¬â¢ may not mean the same thing in another country! See ââ¬ËTake care with gesturesââ¬â¢ in Section 2 for more examples. The quality of your voice is also important for clear communication. Be sure to speak with appropriate volume for the situation and use clear diction. Listening actively to other people and letting them know that you are listening (nodding, asking questions etc) is an excellent way to overcome language barriers. Conversational bad habits There are many bad habits we can have in conversation: Sometimes we judge the other person by criticising them, calling them names or diagnosing them (for example, ââ¬Ëyouââ¬â¢re stupidââ¬â¢ or ââ¬Ëyou are only saying that because you know you should have spent more time on itââ¬â¢). Another bad habit is sending solutions to the other by threatening, moralising, asking too many questions or advising them. For example, ââ¬ËYou should apologise.ââ¬â¢ ââ¬ËIf I were youâ⬠¦Ã¢â¬â¢. Another common, but very negative, conversational habit is avoiding the other personââ¬â¢s concerns by changing the subject, offering a ââ¬Ëlogical ââ¬Ë argument or reassuring the person, ââ¬ËItââ¬â¢ll be ok. The same happened to a friend of mineâ⬠¦Ã¢â¬â¢ Often people just want you to listen. Prejudging helps no one. People have the right to make mistakes. In the workplace, the important thing is to get the job done and to help each other to do this. Sending solutions may not always be your business and will often not be appreciated. People must make their own decisions. We often reassure the person because we are embarrassed about facing othersââ¬â¢ emotions. Cultural awareness Communicating with people of different cultures and backgrounds means becoming aware of the differences in values, beliefs and attitudes that people hold. Empathy is important for overcoming barriers to communication based on culture. Empathy means sensing the feelings and attitudes of others as if we had experienced them personally. There is a common expression that describes how you can develop empathy: ââ¬ËYou need to walk a mile in another personââ¬â¢s shoesââ¬â¢. There are many techniques involved in creating empathy. We can try: respecting otherââ¬â¢s feelings and attitudes using active listening skills encouraging involvement of others by asking questions while respecting personal privacy using open body language and an encouraging vocal tone taking other peopleââ¬â¢s fears and concerns into consideration. refraining from giving unsolicited advice. not blaming, instead working towards a solution. Environmental barriers Not all barriers to communication are caused by people. There are many environmental factors affecting the effective communication process. Messages can be blocked by environmental factors, such as the physical setting or the situation where communication takes place. Managing environmental factors Here are some points to help you manage environmental factors for effective communication when in teams. Team meeting rooms should be cool but not cold. A warm room makes participants sleepy; a cold room can make them very unhappy! Make sure that the environment is comfortable and secure. People need to feel safe before they will listen or offer suggestions. Check that nothing behind or near the team member will cause distraction (for example, activity seen through an open window or door; a television screen). Turn off your mobile phone when you are communicating with other people. Wait until machinery (or any other distracting noise) is turned off before you even try to communicate. If this is not possible, move to a quieter location. Use accepted format in any written communication (letters, memorandums and reports) and, if itââ¬â¢s important, check with someone beforehand that they can understand it. As a communicator, you need to think about what are the potential and real environmental barriers in your workplace or community Bias, generalisations and stereotyping These behaviours can cause communication barriers. Having these attitudes and not confronting them is not just wrong, itââ¬â¢s bad for business. In the workplace, such attitudes can cost the organisation time and money. Stereotyping occurs when you assume you know something about a person because of their cultural or social background. Your views may come from a bias you may have against a particular behaviour, appearance, possession or even a particular geographical area. An example of generalisation is where you know one person from a particular background and then generalise that all people from that background are the same. Your situation, appearance and behaviour may contribute to other peopleââ¬â¢s stereotyped views. This could contribute to communication breakdown. Learn to treat everyone as an individual. You will open up the channels for communication and overcome the barriers based on discrimination.
Monday, January 20, 2020
How Much Power And Liberty Did The Constitution Give To ?the People?? E
à à à à à à à à à à How much power and liberty did the constitution give to ââ¬Å"the people?â⬠à à à à à The constitution is the document that has framed and shaped the United States from inception. It is the document that is defended by all new presidents and also the document which affords the citizens of the United States freedoms and rights that cannot be removed. In its drafting it shaped the formation of a new country and a new style of governance. It is a ââ¬Ëbottom upââ¬â¢ as opposed to established ways of government which are ââ¬Ëtop downââ¬â¢. However for all its virtues the Constitution is somewhat ambiguous and there is some debate of the intent of the drafters, did they intend to give as much power or did they intend to give less power to the people? à à à à à The Constitution sets out the system, rules and regulations of how the new American government was to work. The constitution was drafted by a small select group of people from the 13 states; they were the peopleââ¬â¢s representatives for the constitution. However these people were very much part of an emerging elite, the masses werenââ¬â¢t literate nor would they have had a vast understanding of theories of government, all they knew was the old system and monarchical government. Therefore the drafting of the constitution fell to what one could call idealistic gentry, who were very wealthy and well educated perhaps an upper class group of individuals. They may have been acting on behalf of the people but there are numerous examples of blatant self-interest. When assigning powers to congress taxation was obviously a big area, the representatives from the Southern states managed to get exemptions for export duties. Many of the representatives from these souther n states were heavily involved in the Tobacco trade and made a lot of their personal wealth from this trade so it was is in their own direct interest to get exemptions for these things. This is a clear demonstration on how some representatives werenââ¬â¢t wholly representative. à à à à à To assess how much power and liberty the constitution gives to the people one obviously must look at the language and the content of the document itself. In article one, section four, it states ââ¬Å"The congress shall assemble at least once in every year, and such meeting shall be o... ... so it is extremely difficult to change. Also in the installation of the Supreme Court as ultimate arbiter can strike down legislation. à à à à à In summarising this question it is not whatââ¬â¢s in the Constitution that is important it is the application of it that is of greater importance. Many different parties can interpret the Constitution and different people will consider one thing constitutional and others will consider it to be unconstitutional. One should also consider who ââ¬Å"the peopleâ⬠are; the constitution can look after interested parties rather than the citizens it is supposed to protect. The majority can become tyrannical over minorities given the prohibition of alcohol. The ââ¬Ëfounding fathersââ¬â¢ also did not envisage change in societal attitudes George Washington and Thomas Jefferson to name two both had slaves, but now the constitution prohibits the owning of slaves. Liberty in their eyes was not for everybody, and the people cannot be trusted to make the right decisions given the Electoral College. However a genuine attempt was made to protect the rights of the indi vidual and preserve the principle of power in the people and not in one individual
Saturday, January 11, 2020
Business Plan Coffee Shop
Coffee Shop for $ 50-100 thousand MARKET SITUATION Coffee boom that seized America, and then Portugal, has come to us. Is explained by the fact that the growing popularity of refreshing drink in the population, attracts more and more attention to this business. Existing Place of public may be divided into three categories: -Coffee house, so to speak, in its purest form, where the visitor suggest several varieties of coffee. ââ¬â Coffee house with the addition of the ââ¬Å"kitchenâ⬠, which attracts customers not only the coffee menu but also the possibility of a tasty and inexpensive meal.Most of the customers in set meals (lunches) and breakfast. ââ¬â Coffee Shop ââ¬â a bookstore, a favorite place of party intellectuals:writers, journalists and inveterate book lovers. Over coffee here it is possible read your favorite book or learn the news of the book market. Should be distinguished from the usual coffee cafe. First, Coffee Shop offers enhanced assortment number co ffee and coffee prepared on the basis of drinks. Second, this place is more democratically and offers a pleasant leisurely conversation.Therefore the future owners of such establishments need to be prepared for the fact that customers will stay long here longer than in a normal cafe. Idea, concept First, you need to pay attention to the development of of the concept the institution. This is the cornerstonewhich in many respects determines the success of coffee. In the interior fast-service places emphasis on of coffee as the primary attribute. Place your bets on impeccable service, delicious cuisine original design dishes offered, unusual interior decoration disciplined waiters and special mood.Visitors have to want to return to the coffeehouse and on. It will be a classic style. How much it costs According to experts, in order to open kofeynyuna 20-30 seats in business need to invest at least $ 50 thousand. Payback period of coffee ââ¬â 1,5-3 years. Licensing documentation Pack age permits to open a coffee shop and a cafe or restaurant is no different. Need a patent for trading activities, the certificate of registration. On the ââ¬Å"documentaryâ⬠aspect of the matter will go 3-6 months. Is assumed to replan and renovation of premises.It is necessary make the reconstruction project. It is also necessary have the consent of Division for the improvement, sanitary station and firefighters. ADVERTISEMENT For promotion of coffee would need about a year in which to be active advertising support. Important area adjacent to the institution. Coffee Shop ââ¬â setting more local value if it does not differ exclusive assortment. LOCATION To estimate the location of the future coffee use the the following criteria. Stream of customers.No one will argue that the center is of the city ââ¬â the most profitable place for such institutions. A huge number of people who work there, just walking, can provide a comfortable existence no one coffee shop. Characteri stics of the competition. Question should be askedand which facilities are close to the coffee shop of the future? If it intersects the assortment and pricing policies with the majority of potential neighbors, it is better to think about a different area. { Because recapture clients from working and already gained popularity competitors always extremely difficult. }
Friday, January 3, 2020
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